Shipping & Returns
We offer flat rate $8.99 USPS for the lower US 48 states. Please allow 2-5 business days for Standard Shipping. We strive to keep all items in stock, but occasionally an item may take a few additional days to ship. In these instances we will contact you and advise of the ETA. Please allow 24-72 hours once your order has been placed for tracking information to become available.
Expedited Shipping (Express Next-Day and 2nd day Shipping) is available for most in-stock and non-custom items. Please contact customer service via the contact page or via phone at (843) 870-0117 to arrange expedited shipping or pickup*.
Here at The Original Charleo Co., we believe in customer satisfaction. If for any reason you are not satisfied with your purchase, please make all returns and exchanges within 14 days from the date of purchase. Customers are responsible for shipping and handling on all returns and exchanges, unless an error has been made on behalf of The Original Charleo Co. In such cases we will cover shipping expenses.